DocsAccount and billing

Members and roles

A workspace has one owner and, on Growth, room for teammates as admins or members. You invite people by email from Settings › Members, and each person's role decides what they can change.

Updated October 29, 20262 min read

Seats on each plan

StarterGrowth
Seats included13
Invite teammatesNoYes
Extra seats$60 a month each

On Starter, the one seat is the owner's, and Members doesn't appear in Settings. To invite people, upgrade to Growth under Settings › Plan & billing.

On Growth, every active member counts toward your seats, and so does every pending invite. The Members page shows how many you're using, for example "2 of 3 seats on Growth."

Invite a teammate

Owners and admins can invite.

  1. Open Settings › Members.
  2. Enter your teammate's email address.
  3. Pick Member or Admin.
  4. Select Send invite.

Bidhelm emails your teammate a link to join. The invite expires after 7 days. Your teammate opens the link, signs in with the email address the invite was sent to, and selects Join followed by your workspace's name. An invite opened from a different login says it's for a different account.

To take back an invite before it's used, select Revoke on its row under Team. The link stops working at once.

When you're out of seats

When every seat is taken, the invite form is turned off and the page shows that your plan's limit is reached. You can remove someone, or select Add 1 seat for $60/mo USD to add a recurring extra seat. Extra seats are charged in USD. See Invoices and payments.

What each role can do

Everyone in the workspace can open it and ask Bidhelm anything. The differences are in what each role can change.

OwnerAdminMember
Invite and remove peopleYesYesNo
Change someone's roleYesNoNo
Change PermissionsYesYesNo
Change social settings, approve posts, reply in the inboxYesYesNo
Change the workspace logoYesYesNo
See the card on file and invoicesYesYesNo
Change the plan, or add seats, ad accounts and social profilesYesYesNo
Cancel the plan, or keep a cancelled oneYesYesNo
Change the workspace URLYesNoNo

Members see which plan the workspace is on, but can't change it, and don't see the card or the invoices. Anyone in the workspace can edit the business details under Settings › General.

The same roles apply to anyone using Bidhelm from an AI agent. The agent works as the person who signed in to it. See What your agent can do.

Change a role or remove someone

Only the owner can change roles. In Settings › Members, open the actions on a person's row and select Make admin or Make member. You can't change your own role, and the owner's role can't be changed.

To remove someone, open the actions on their row and select Remove. Their seat frees up at once. The owner can't be removed.

Common questions

No. Each workspace has one owner, and the owner role can't be given through an invite.

Stuck on a step?

Messages reach a person.

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